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Technical Support

support home general general faqs
General FAQs

Pages

  • General Settings
  • Are there any extra features that are included with this service?
  • What is my speed?
  • Is my service on a shaped or excess plan?
  • If I dont download all my allocated data in one month does it roll over?
  • If I download more than the allocated allowance per month what happens?
  • Can I play online games on this service?
  • How can I check or change my password?
  • Do I need to tell Comcen if I'm moving house?
  • How do I add or remove Email accounts?
  • How do I contact support?
  • How do I check my usage?
  • What is Webspace?
  • Can I purchase additional hardware?
  • What is the delivery charge for modems and other hardware?
  • How do I track my order?
  • What is a virus and how do I remove/prevent them?
  • Is there a connection fee?
  • What is a "Zombied host"?
  • What is Phishing?
  • What services can I apply for?
  • Can I use your broadband service where ever I go?
  • What is the procedure to setup the service on my computer?
  • How long does it take after signup to connect to your Comcen service?
  • Does Comcen block any ports?
  • What can Comcen technical support assist me with?
  • Will I experience issues with Firewalls, Antivirus and spyware?
  • What is 'My Account' and what can I do there?
General Enquires

Phone: 1300 300 324

My Account

 

  Anything we haven't thought of? Please let us know.  
 
Your comments are greatly appreciated.

 

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Comcen Sales
1300 300 324
sales@comcen.com.au
Comcen Support
1300 300 324
support@comcen.com.au
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